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How to Choose a Property Surveyor: Key Questions and Credentials

Mon, 13 Oct 2025 14:47:03 GMT

Selecting the right surveyor is a crucial step in any property transaction. A qualified professional provides reassurance about your investment, identifies issues early and guides you through what can be a complex process. This guide explains how to choose a surveyor, outlining the questions you should ask and the credentials you should look for to make an informed decision.

Why choose a professional surveyor?

Property purchases are often the largest financial commitments we make. Commissioning a survey safeguards that investment. A surveyor’s report highlights structural problems, hidden defects and maintenance issues so you can budget for repairs or renegotiate the price. An independent survey also gives you confidence that you’re not overlooking something that could become a costly headache later. Even if a mortgage lender carries out a valuation, this is not a full survey and is primarily for the lender’s benefit. A dedicated surveyor acts solely in your interest.

Check for accreditation

Regulation matters. A surveyor should be a member of a recognised professional body. In the United Kingdom, this is usually the Royal Institution of Chartered Surveyors (RICS) or the Residential Property Surveyors Association (RPSA). Both require members to adhere to strict codes of conduct, maintain high standards of practice and undertake ongoing professional development. Ask the surveyor for proof of membership and check their credentials online if you’re unsure. Accreditation gives you assurance that the surveyor has the proper qualifications and insurance.

Ask for a sample report

Reports vary dramatically between providers. Some firms produce long checklists with jargon, while others offer thorough analyses with clear photographs and recommendations. Before hiring a surveyor, request a sample report to see the level of detail they provide. Look for plain language, well‑organised sections and clear photographs of any defects. A good report will explain what the problem is, why it matters and what actions are recommended. This will help you gauge whether the surveyor’s style suits your needs.

Understand what’s included

Different types of surveys cover different elements of a property. A Level 2 Home Survey is suitable for most modern houses and focuses on visible defects, while a Level 3 Building Survey provides a more comprehensive assessment, examining the structure in greater depth. Ask the surveyor to outline exactly what the inspection includes. Will they check roofs, loft spaces, plumbing, electrical systems and damp? Do they test the heating system? Do they look at external areas like garages and outbuildings? A clear scope ensures you know what you’re paying for and whether additional specialist investigations may be necessary.

Confirm the turnaround time

The property market moves quickly, and you don’t want to lose a purchase because of slow reporting. Ask how soon the survey can be booked and how long after the inspection you will receive the report. Many surveyors deliver reports within a few working days, but there can be a difference between companies. Agreeing a timeline up front means you can plan your next steps and reduces stress.

Verify local experience and services

Experience in the local area is important. Different regions have distinct construction methods and common issues – older houses might suffer from subsidence in one part of the country and damp in another. Ask whether the surveyor has worked in the area and if they are familiar with the common problems you might encounter. Also ask what types of surveys they offer. A firm that provides Level 2 and Level 3 surveys, as well as snagging reports or damp inspections, may be better equipped to handle different scenarios.

Clarify fees and insurance

Cost is always a consideration. Obtain a written quote that details what you will pay and what is included. Some firms offer optional extras like market valuations or insurance reinstatement values; if you don’t need these, ensure they aren’t included. Check that the surveyor carries professional indemnity insurance. This insurance protects you if the surveyor makes a mistake or overlooks a significant issue. Without adequate coverage, you could be left with expensive problems and little recourse.

Ask about communication and aftercare

Clear communication is vital. You should be able to talk to your surveyor before the inspection to discuss any specific concerns. After the survey, they should be willing to explain the findings, answer questions and clarify anything you don’t understand. Some companies offer follow‑up calls to discuss the report. This can be invaluable if you need guidance on prioritising repairs or negotiating with the seller.

Look for reviews and reputation

Client feedback is a reliable way to gauge a surveyor’s professionalism. Read reviews on trusted platforms to see what other clients say about their experience. Pay attention to comments about thoroughness, clarity of reporting and responsiveness. A company with consistently high ratings is more likely to deliver a good service. Don’t be afraid to ask the surveyor for references from previous clients.

Summary checklist for choosing a surveyor

Verify accreditation and professional memberships.
Ask for a sample report to assess quality and clarity.
Confirm the scope of the survey and any optional extras.
Agree on the timeline from inspection to report delivery.
Ensure the surveyor has local experience and offers the right type of survey.
Get a written quote and check for hidden fees.
Confirm the surveyor has professional indemnity insurance.
Discuss how and when you can communicate with the surveyor.
Research reviews and testimonials to assess reputation.
Choose the surveyor who best meets your needs and budget.

Choosing a property surveyor doesn’t have to be daunting. By asking the right questions and focusing on credentials, experience and communication, you can find a professional who will give you confidence in your property purchase. A good survey provides the insight and reassurance you need to make an informed decision and protect your investment.

Get in touch today

Contact Knott Brothers today on 0116 403 0404 or email hello@knottbrothers.com to book your survey.

Why You Need a Snagging Survey for Your New‑Build Home: A Complete Guide

Tue, 09 Sep 2025 14:08:44 GMT

Buying a brand‑new house is a dream come true for many people. New‑build properties offer modern layouts, the latest insulation standards and a pristine finish. However, the excitement of picking up the keys can quickly fade if you discover defects—large or small—after moving in. This is why an accredited snagging survey is essential.

What is a snagging survey?

A snagging survey is an independent inspection that checks a new‑build home for defects, faults or unfinished work. “Snags” can range from cosmetic issues like paint runs, cracked tiles and ill‑fitting skirting boards to more serious problems such as faulty electrics, poor insulation or structural issues. Unlike the builder’s own inspections, a professional snagging survey is unbiased and comprehensive; it gives you a report you can present to your developer to ensure problems are rectified.

Why do snags occur in new builds?
New homes are usually built on tight schedules, often by multiple subcontractors. Tradesmen may be under pressure to finish quickly, which can lead to corners being cut. While building regulations and warranty standards set minimum quality requirements, they do not guarantee a flawless finish. Snags often slip through the cracks because final inspections are rushed or because homeowners do not know what to look for. Engaging an independent snagging surveyor means someone with experience and attention to detail will examine your property thoroughly.

What does a snagging survey cover?

A typical snagging survey includes:

A visual inspection of all rooms, noting issues with walls, ceilings, floors, doors and windows.
Checks on kitchen and bathroom fixtures, tiling, grouting and waterproof seals.
Testing of plumbing, drainage, heating and electrical systems.
Examination of roof coverings, guttering, fascias and soffits.
Inspection of loft spaces, garages and garden areas.
Assessment of external brickwork, pointing and paving.
Use of specialist equipment such as moisture meters and thermal imaging to check insulation and detect hidden leaks or cold spots.
Categorisation of defects using a red/amber/green system to prioritise remedial work.

Your surveyor will compile all these observations into a detailed report. At Knott Brothers, reports are delivered within 24 hours and include high‑resolution photographs and plain‑English explanations, making it easy for you and your builder to understand what needs fixing.

When should you arrange a snagging survey?

The ideal time to commission a snagging survey is after practical completion but before legal completion. The house is finished, services are connected and a certificate of completion has been issued, but you haven’t yet transferred funds or moved in. In this window, developers are usually more willing to remedy defects quickly, as their reputation and sales targets depend on customer satisfaction.

However, if you’ve already moved in, it’s not too late. Most builders provide a two‑year warranty during which they must rectify defects, and your ten‑year structural warranty covers major issues. Arranging a snagging survey within the first year allows you to catch problems while it’s easy to get the developer to address them. In any case, you should schedule the survey well before your warranty expires.

How do you choose a snagging surveyor?

Look for a surveyor accredited by a recognised body such as the Royal Institution of Chartered Surveyors (RICS) or the Residential Property Surveyors Association (RPSA). Accreditation indicates a commitment to high professional standards. It’s also wise to choose a surveyor with experience of your type of property, familiarity with local building practices and insurance coverage. Ask whether the fee includes thermal imaging and whether the surveyor will liaise with the developer after the report is issued.

Knott Brothers’ inspectors are RICS and RPSA certified, and they only do snagging and home surveys, so their focus is unambiguous. Their reports are comprehensive and the process includes a follow‑up conversation to ensure you understand the findings.

What are the benefits of an accredited survey?

A professional snagging survey protects your investment. It helps you:

Identify defects you may not notice until later, saving stress and cost down the line.

Provide a formal document to your builder that clearly lists issues that must be addressed.

Gain leverage if the developer initially refuses to fix something; you have independent evidence of the defect.

Prioritise repairs using the colour‑coded system, making it easy to agree a schedule of works.

Increase the value of your home by ensuring it meets the highest quality standards from the start.

If you plan to sell within a few years, having evidence of a snagging survey can reassure buyers that the property has been well maintained.

How much does a snagging survey cost?

The price varies based on property size and complexity. For typical three‑to-five bedroom houses, a survey usually costs between £450 and £500. This may seem like an extra expense after the costs of moving, but consider the potential repair bills if hidden problems emerge. By comparison, the survey is a small investment.

Beware of very cheap services; they may omit crucial checks like thermal imaging or roof inspection. Ask for a sample report—many reputable companies, including Knott Brothers, offer examples on their websites so you can see the level of detail provided.

What happens after the survey?

You’ll receive a report listing all identified defects, categorised by priority. Send this report to your builder and request a meeting to discuss the findings. Most developers will create a schedule of works to address the issues. Keep a copy of all correspondence and take photos before and after repairs. If the builder disputes any items, your surveyor can provide additional explanation.

Once the defects are rectified, you may wish to arrange a re‑inspection to confirm that everything has been fixed. If issues remain unresolved and your warranty period is ending, you can use the snagging report to support a claim with your warranty provider or pursue legal action if necessary.

Conclusion

A snagging survey is a sensible step in any new‑build purchase. It gives you confidence that your home is finished to the highest standard and ensures that any faults are corrected by the builder rather than at your own expense. By choosing an accredited firm like Knott Brothers, you benefit from impartial advice, a comprehensive inspection and a detailed report that empowers you to achieve the home you were promised. When you invest in a snagging survey, you invest in peace of mind.

Get in touch today

Contact Knott Brothers today on 0116 403 0404 or email hello@knottbrothers.com to book your survey.

What to Do After Receiving Your Snagging Report

Wed, 20 Aug 2025 15:52:28 GMT

Buying a new-build home should be an exciting milestone, but even the most reputable developers can leave behind defects, incomplete work, or poor finishes. That’s where a professional Accredited Snagging Survey makes all the difference. Once you’ve booked your survey with Knott Brothers and received your detailed snagging report, what happens next? In this blog, we’ll guide you through the key steps to ensure your developer addresses every issue efficiently and within your warranty period.

Step 1: Read and Understand Your Report

Your snagging report will contain a clear, structured list of issues—both cosmetic and functional—identified during the inspection. At Knott Brothers, we present everything in an easy-to-read format with a Red-Amber-Green rating system, photos of each snag, and practical notes on why each issue matters. Take the time to review your report carefully and feel free to contact us to clarify anything.

Step 2: Share the Report with Your Developer Promptly

Once you’ve read through your report, we are happy to send it to your builder with you copied (or you are welcome to send it yourself). New-build homes are typically covered by warranties, such as the NHBC Buildmark warranty, which often have strict timeframes for reporting snags. By sending the report promptly, you:

Keep your claims within the builder’s responsibility period
Avoid disputes about whether issues developed after you moved in
Give your developer enough time to schedule and complete repairs
Ensure that you request written confirmation that your developer has received your snagging report.

Step 3: Follow Up and Agree on a Timescale

Not all developers are proactive in resolving snags, so it’s essential to follow up and agree on a reasonable timeframe for the work. Most professional builders will prioritise urgent issues, such as faulty plumbing or electrics, before addressing cosmetic defects. Keep all communication in writing where possible. This provides a clear record of your requests and the builder’s responses, which can be helpful if you need to escalate matters later.

Step 4: Monitor the Repairs

When your builder arranges for the repairs, check that the work is carried out to an acceptable standard. If you’re unsure whether a fix is adequate, you can always seek further professional advice from your surveyor. It’s also wise to inspect other areas of the property after repairs are completed to ensure no further damage has been caused during the process.

Step 5: Escalate if Necessary

In most cases, reputable developers will resolve snags without issue. However, if your builder refuses to act or carries out substandard remedial work, you can escalate the matter through the New Homes Ombudsman Scheme or your warranty provider. A clear, independent report from an accredited snagging surveyor like Knott Brothers provides strong evidence if you need to take your case further.

Why a Professional Snagging Report is Essential

A DIY checklist or a quick visual scan won’t uncover the level of detail a professional snagging survey identifies. At Knott Brothers, our inspections include:

Full visual checks of the interior, exterior, gardens, garages, and loft
Functional testing of electrics, plumbing, and fixtures
Thermal imaging of the heating system
Major defects that could lead to important problems like water ingress
Cosmetic defects that affect your enjoyment of your new home

With our Accredited Snagging Surveys, you can hold your builder accountable and ensure your new home meets the quality you paid for.

Book Your Snagging Survey Today

If you’ve recently purchased a new-build property, don’t wait until your warranty expires to act. Call Knott Brothers on 0116 403 0404 or email hello@knottbrothers.com to speak to one of our friendly surveyors and book your survey today.

Meet the Team: Why Knott Brothers Are Trusted by Hundreds of Homeowners

Wed, 06 Aug 2025 16:08:25 GMT

When choosing a property surveyor, trust matters. You’re putting one of your most significant financial decisions in someone else’s hands—and you want to be sure they’ve got the experience, professionalism, and integrity to deliver. At Knott Brothers, we’re proud to be one of the most trusted names in property surveying across Leicestershire and England. In this blog, we’d like to introduce you to the people behind our business and explain why clients choose us time and again.

Real People, Real Qualifications

Our team isn’t just experienced—we’re individually accredited by RICS and/or RPSA, the gold standards of professionalism in the surveying industry. That means you’re not dealing with general inspectors or unregulated advisers. You’re getting surveyors who are trained to the highest industry standards and stay up to date with current regulations. Craig Wilson and Adam Warren, the directors of Knott Brothers, bring a wealth of hands-on experience to the company. Their qualifications—DipRSval, MRPSA, AssocRICS—back up a long-standing track record of delivering clear, insightful surveys with a personal touch.

We Know That Details Matter

Whether it’s a RICS Level 2 Survey, a Level 3 Building Survey, or an Accredited Snagging Survey, our reports are known for their clarity, accuracy, and practical advice. We believe in:

Red-Amber-Green rating systems for easy reference
Clear photographic evidence
Useful repair recommendations
No technical jargon or fluff
Reports delivered within 24 hours

We Care About Your Experience

We’re not a faceless company. Our clients regularly mention how responsive and helpful our team is, from the first enquiry to post-survey support. Whether you’re a first-time buyer or an experienced investor, we take the time to understand your situation and provide tailored advice.

Our Promise: Professional, Honest, and Approachable

We understand that you’re entrusting us with a significant responsibility. That’s why we work hard to make the process smooth, informative, and reassuring from start to finish. Whether it’s a snagging inspection for your new build or a full building survey for an older home, we approach every project with care and precision.

Get in Touch with Our Trusted Team

Looking for a qualified, independent, and professional property surveyor? You’ve just found one. Call Knott Brothers on 0116 403 0404 or email hello@knottbrothers.com to speak to one of our friendly surveyors and book your survey today.

The Hidden Costs a RICS Survey Can Help You Avoid

Sun, 20 Jul 2025 16:21:48 GMT

When you're buying a property, it's easy to get swept up in the excitement of finding your dream home. However, beneath the surface, there may be costly problems waiting to emerge. A professional RICS Home Survey doesn’t just provide peace of mind—it can save you from making an expensive mistake. At Knott Brothers, we conduct Level 2 and Level 3 RICS Surveys across Leicestershire and beyond, helping buyers uncover hidden issues before they become financial burdens. In this blog, we explore the hidden costs a RICS survey can help you avoid and why a survey is one of the most important investments you’ll make in the buying process.

Structural Repairs

One of the most expensive issues a property can have is structural damage. Cracks in walls, uneven flooring, or roof sagging may not seem serious at first glance, but they can indicate major structural faults or subsidence. If left undetected, these can cost tens of thousands of pounds to repair. A RICS Level 3 Building Survey is specifically designed for older, altered, or less conventional properties. It gives in-depth insight into the building's structure. It highlights any urgent repair work that may be required, helping you decide whether to proceed with the purchase, renegotiate, or walk away entirely.

Roof Repairs and Replacement

A new roof is one of the most expensive improvements a homeowner might face. Missing tiles, rotting timbers, or poor insulation can all lead to serious problems, including leaks, heat loss, and even structural decay. A RICS survey includes a thorough inspection of the roof (from ground level or accessible vantage points) to highlight signs of wear and deterioration, alerting you to potential hidden costs before they arise.

Damp, Mould and Timber Decay

Damp is more than unsightly—it can cause mould growth, rot, and long-term health issues. Yet many cases of damp are invisible to the untrained eye, especially if they have recently been covered up by paint or wallpaper. A RICS surveyor will spot tell-tale signs of rising damp, condensation or penetrating water ingress, and note any related timber decay, so you’re not surprised by a musty smell or bubbling plasterwork months after moving in.

Poor Plumbing and Outdated Electrics

Outdated pipework or electrical systems may still function, but they may be non-compliant with current standards or pose safety risks. Rewiring and replumbing a property can be hugely disruptive and expensive. A RICS Home Survey checks for the condition of visible services, giving you a clearer understanding of what’s working, what’s outdated, and what may need replacing, preventing future costs you didn’t budget for.

Hidden Cosmetic Issues

While cosmetic issues may not be structurally serious, they can still become expensive over time. Poorly installed fixtures, cracked tiles, or low-quality finishes can lead to replacements that eat into savings. A survey highlights these early on, especially in Level 2 Surveys, giving you the information you need to make an informed decision.

Why Skipping a Survey is a Risk

Without a survey, you’re relying on your visual inspection and what the estate agent or seller tells you. Unfortunately, many property issues aren’t immediately apparent, and what you don’t know could cost you thousands. For a fraction of the cost of these potential repairs, a RICS Home Survey from Knott Brothers can highlight these concerns before you commit, helping you avoid expensive surprises and giving you confidence in your purchase.

Book Your RICS Survey Today

If you’re buying a property in Leicestershire or anywhere across England, don’t leave your investment to chance. Contact Knott Brothers on 0116 403 0404 or email hello@knottbrothers.com to book a RICS Level 2 or Level 3 Survey .

Knott Brothers: Building Trust, One Survey at a Time

Thu, 10 Jul 2025 10:35:47 GMT

When it comes to property surveys, trust is everything. Whether you're purchasing a century-old cottage or a brand-new build, you need reliable advice from experts who know what to look for—and who care about getting it right. At Knott Brothers, every survey should do more than just tick boxes. It should empower our clients to make informed, confident decisions. That’s why trust isn’t just something we talk about—it’s something we earn, one survey at a time.

Accredited, Qualified and Independent

Every member of our team is individually accredited by RICS (Royal Institution of Chartered Surveyors) or RPSA (Residential Property Surveyors Association). That means when you choose Knott Brothers, you’re getting a qualified professional who adheres to strict codes of conduct and delivers reports to recognised industry standards.

Clear, Honest Reporting

We pride ourselves on transparency. Whether it’s a Level 2 Home Survey, a more detailed Level 3 Survey, or an Accredited Snagging Survey for your new build home, our reports are designed to be easy to read and act upon. You won’t find confusing jargon or vague language — just clear insights, red-amber-green risk ratings, and helpful advice on what to do next.

Fast Turnaround, No Compromises

Time is often critical in the property process, which is why we deliver survey reports within 24 hours. But speed never comes at the cost of quality. Our process is structured, efficient, and powered by modern technology, which enables our surveyors to produce high-quality reports quickly and accurately.

Trusted by Homeowners Across Leicestershire and Beyond

Our clients consistently rate us five stars on platforms like Trustpilot and Google Reviews. They value our prompt responses, expert advice, and honest approach. Whether you’re buying your first home or managing a portfolio, our team is here to guide you every step of the way.

“Knott Brothers gave us one of the best quotes, had the quickest replies and were the most helpful when advising us on the right survey. The process was very smooth from start to finish.” – Mafalda Lopes, Google Review.

Why We Stand Out

Qualified by RICS and RPSA
Specialist in both RICS Surveys and Accredited Snagging Surveys
Independent and impartial advice
Rapid 24-hour report delivery
Transparent pricing and no hidden fees
Friendly, professional, and knowledgeable team

Our Promise to You

We understand the trust you place in us when you book a survey. That’s why we approach every job with diligence, attention to detail, and a genuine desire to help. We don’t just inspect properties — we protect peace of mind. If you're looking for a surveying team that values professionalism, honesty, and exceptional service, we’re ready when you are.

Get in touch today

Contact Knott Brothers today on 0116 403 0404 or email hello@knottbrothers.com to book your survey.

The Most Common Issues Missed by First-Time Buyers

Tue, 10 Jun 2025 10:50:40 GMT

Buying your first home is one of life’s most exciting milestones, but it can also be one of the most overwhelming. While it’s easy to fall in love with a property's charm and potential, many first-time buyers unknowingly overlook serious structural and cosmetic issues. Without a professional survey, these hidden problems can become costly regrets in the long run. At Knott Brothers, we help buyers across England make informed property decisions. In this blog, we explore some of the most common problems that first-time buyers tend to miss — and explain how a RICS Home Survey or Accredited Snagging Survey can help protect your investment.

Damp and Mould

One of the most frequently overlooked issues is damp. Whether it's rising damp, condensation, or penetrating damp, the signs aren't always visible, especially if they've been covered with fresh paint or wallpaper. Damp can lead to mould, timber decay, and poor indoor air quality. A professional RICS surveyor knows what to look for and where to look, ensuring any signs of damp are identified and reported.

Structural Movement or Subsidence

New buyers often overlook subtle signs of subsidence or structural movement in a property. Cracks in walls, uneven floors or sticking doors and windows may appear harmless, but they could indicate serious problems. A RICS Level 3 Survey provides a detailed analysis of a building’s structure, helping you avoid unexpected repair bills.

Roofing Issues

Roofs are expensive to repair or replace, and yet they’re one of the most neglected parts of a home inspection by inexperienced buyers. Missing tiles, failing flashing, or sagging structures are often missed without a trained eye. Our surveyors conduct thorough roof assessments as part of both Level 2 and Level 3 RICS Surveys, as well as Snagging Surveys for new builds.

Plumbing and Heating Problems

Taps that don’t run properly, radiators that don’t heat evenly, or poorly installed pipework might not be noticed until you move in. In new builds, these issues can arise from rushed or inconsistent workmanship. That’s why our Accredited Snagging Surveys include functional checks of key plumbing systems and thermal imaging of the heating system.

Hidden Snags in New Builds

New homes may appear pristine, but underneath the surface, there can be a range of imperfections—incorrectly installed fittings, uneven finishes, or incomplete work. An Accredited Snagging Survey from Knott Brothers identifies both cosmetic and functional issues, allowing you to present a comprehensive list of faults to your developer while still under warranty.

Electrical Safety Concerns

Outdated wiring or poor electrical work is often invisible to buyers. Our surveys include an inspection of visible electrics, with transparent reporting on any safety issues or signs of non-compliance.

Why First-Time Buyers Should Never Skip a Survey

Even if a property looks flawless on the surface, professional surveys uncover what you can’t see. A relatively small upfront investment in a RICS or Accredited Snagging Survey can save you thousands in repair costs — and provide you with the confidence to proceed. At Knott Brothers, all our surveyors are RICS and/or RPSA qualified and offer clear, jargon-free reports within 24 hours. Based in Leicester and covering surrounding areas, we’re here to help you buy with peace of mind.

Thinking of buying your first home?

Contact Knott Brothers today on 0116 403 0404 or email hello@knottbrothers.com to book your survey.